F.A.Q.

Um mit dem Handel zu beginnen und die volle Bandbreite der Tools unserer Börse zu nutzen, sollten Sie ein Konto auf WhiteBIT anlegen.

Der Anmeldevorgang dauert nur ein paar Minuten. Hier finden Sie eine Anleitung dazu.

• Folgen Sie dem Link https://whitebit.com/auth/register oder klicken Sie auf Anmelden in der oberen rechten Ecke der Website.

• Geben Sie Ihre E-Mail-Adresse und ein sicheres Passwort in die entsprechenden Felder an. Ein Passwort muss mindestens 8 Zeichen lang sein und mindestens 1 Kleinbuchstaben, 1 Großbuchstaben, 1 Zahl und 1 Sonderzeichen enthalten.

• Sie können auch eine Empfehlungs-ID hinzufügen: Drücken Sie einfach auf das "+"-Zeichen, um ein Eingabefeld anzuzeigen.

• Kreuzen Sie die Kästchen an, mit denen Sie sich mit der WhiteBIT-Nutzungsvereinbarung und den Datenschutzbestimmungen einverstanden erklären und bestätigen Sie, dass Sie weder Staatsbürger noch Einwohner eines verbotenen Landes oder Gebiets sind.

• Drücken Sie die Taste Weiter.

• Füllen Sie das CAPTCHA aus.

• Bestätigen Sie Ihre E-Mail-Adresse, indem Sie den an Ihre E-Mail-Adresse gesendeten Verifizierungscode eingeben. Wenn Sie nicht innerhalb einer Minute einen Code erhalten, können Sie eine neue E-Mail senden.

• Verwenden Sie Ihre Anmeldedaten, um sich bei Ihrem Konto anzumelden.

Um die zusätzliche Sicherheit Ihres Kontos zu gewährleisten, empfehlen wir Ihnen, die Zwei-Faktor-Authentifizierung (2FA) und das Anti-Phishing zu aktivieren.

Genießen Sie alle Vorteile unserer Börse und verdienen Sie zusammen mit WhiteBIT!

Die Schaltfläche "Anmelden" befindet sich in der oberen rechten Ecke der Website.

Klicken Sie darauf und Sie werden zur Anmeldeseite weitergeleitet.

• Stellen Sie sicher, dass Sie sich auf https://whitebit.com befinden.

• Geben Sie Ihre E-Mail-Adresse und Ihr Passwort an und vervollständigen Sie dann das CAPTCHA. Wenn Sie die 2FA-Funktion aktiviert haben, geben Sie bitte auch einen Code an und klicken Sie auf Weiter.

• Beachten Sie, dass Sie einen an Ihre E-Mail-Adresse gesendeten Code angeben müssen, wenn 2FA in Ihrem Konto nicht aktiviert ist und Sie versuchen, sich von einem neuen Gerät aus anzumelden. So können Sie die Sicherheit Ihres Kontos erhöhen.

Das ist alles! Sie werden automatisch zur Seite Grundhandel weitergeleitet.

Die Schaltfläche "Konto" befindet sich in der oberen rechten Ecke der Website.

Es gibt die folgenden Abschnitte:

• Kontoeinstellungen

• Sicherheit

• Hilfe

• API

• Einen Freund einladen

Lernen Sie mehr über jeden Abschnitt.

Verifizierung

Hier können unsere Nutzer ihre Dokumente zur KYC-Verifizierung einreichen.

Was sind die Vorteile der KYC-Verifizierung?

Die KYC-Verifizierung bietet zusätzliche Sicherheit für das Konto und die Gelder des Nutzers. KYC verhindert Geldwäsche und die Finanzierung des Terrorismus. Diese Verifizierung erhöht außerdem Ihr Limit für die Auszahlung von Kryptowährungen auf 100 BTC pro Tag und ermöglicht den Zugang zu Transaktionen mit Fiat-Währungen.

Wie kann man KYC durchlaufen?

Sie müssen das Formular ausfüllen, Fotos Ihres Dokuments, ein Selfie mit Ihrem Dokument und ein Blatt Papier mit den erforderlichen Informationen hochladen. Der Vorgang dauert zwischen drei und fünf Minuten.

Weitere Informationen finden Sie im Abschnitt "Verifizierung".

Allgemein

Bei der Anmeldung erhält jeder Nutzer einen Nickname, der mit seiner E-Mail-Adresse identisch ist. In diesem Abschnitt kann ein Nutzer seinen Nickname in eine beliebige eindeutige Option ändern.
In diesem Abschnitt können Sie auch die Zeit für die automatische Abmeldung festlegen. Es stehen mehrere Zeitintervalle zur Verfügung sowie die Option Nie.

Wir empfehlen, die automatische Abmeldezeit im Interesse der Kontosicherheit aktiviert zu lassen.

Sicherheit

Sicherheit ist ein wichtiger Abschnitt des Kontos. Hier können Sie die folgenden Funktionen ändern oder aktivieren:

Passwort ändern. Wir empfehlen, das Passwort alle 30 Tage zu ändern. Wählen Sie einzigartige und komplizierte Kombinationen, bewahren Sie Ihr Passwort an einem sicheren Ort auf und geben Sie es nicht an Dritte weiter.

Adressverwaltung. Die Aktivierung der Whitelist-Funktion erhöht die Sicherheit Ihrer Auszahlungen. Sie können Gelder nur an die in dieser Liste aufgeführten Adressen auszahlen.

Anti-Phishing. Wenn Sie die Anti-Phishing-Funktion aktiviert haben, können Sie sicher sein, dass Ihnen definitiv E-Mails von WhiteBIT zugeschickt werden.

Zwei-Faktor-Authentifizierung. 2FA ist eine zusätzliche Ebene der Kontosicherheit. Sie stellt sicher, dass ein Nutzer die einzige Person ist, der Zugang auf das Konto hat, selbst wenn eine dritte Person das Passwort kennt. Wir empfehlen dringend, diese Funktion zu aktivieren, um einen möglichen unbefugten Zugang auf Ihr Konto zu verhindern. Bitte nehmen Sie sich einen Moment Zeit, um dies einzurichten.

Im Abschnitt 2FA erfahren Sie mehr über die Aktivierung dieser Funktion.

Sitzungen. Hier können Sie jederzeit Ihre Sitzungen verfolgen. Sie haben Zugang zu den folgenden Informationen über Ihre aktuellen und vergangenen Sitzungen:

• IP-Adresse;

• User-Agent;

• Zeit der letzten Aktivität;

• die Schaltfläche Beenden, um eine Sitzung zu beenden.

Empfehlungsprogramm

Es handelt sich um ein Bonusprogramm von WhiteBIT. Sie erhalten 40% von jeder Handelsgebühr, die von den von Ihnen eingeladenen Personen bezahlt wird. Weitere Einzelheiten zu den Bedingungen finden Sie auf dieser Seite. Der Abschnitt enthält Ihren eindeutigen Empfehlungslink, einen Empfehlungsprogramm-Rechner, Informationen über Ihre Empfehlungen und den Verlauf der Zahlungen.

After registration on WhiteBIT exchange, each user has access to 4 types of Balance pages: Total, Main, Trade and Collateral.

When you make a deposit, all the assets go to your Main Balance. To start trading, you need to transfer them to your Trade Balance (or Collateral Balance if you want to start margin or futures trading). These balances are explicitly created to separate the assets and make the process of trading even more comfortable.

Total balance contains general information of all balances, it is always shown in USDT, as an equivalent the value is displayed in BTC.
In the total balance section, you can make deposits and withdrawals, and if deposits/withdrawals of a certain currency is closed, it is possible to subscribe/unsubscribe in order to receive notifications when they are available again.

Main balance is for depositing and withdrawing cryptocurrency and national currency. If you have balance on your account, you can create a code and open SMART Staking plan on the very same page (only with the coins/tokens available for plan opening).

You can find your funds on the Main balance:

• after depositing;
• before withdrawing;
• after interest for referrals accrued;
• before creating a WhiteBIT code;
• after activating a WhiteBIT code;
• before opening a SMART Staking plan;
• after a SMART Staking Plan is closed or ended.

Trade balance is intended solely for non-marginal trading (placing orders), as well as for the currency exchange.

There are 3 buttons in the line to the right of an asset:

• "Trade": to go to the trading page;
• "Transfer": to make a transfer between balances;
• "Exchange": to quickly exchange currencies at the market price.

In order to start trading, you need to transfer the necessary amount of funds from the Main balance to the Trade balance.
Using the “History” section next to the “Buy crypto” button, you can check the history of your trading transactions.

Collateral balance - total balance for margin and futures trading. The currencies only available for margin and futures trading are displayed. In order to start trading with 1x, 2x, 3x, 5x, 10x or 20x leverage or use futures trading, you need to transfer the necessary amount of funds from the Main or Trade balance to the Collateral balance.

Here you can generate the keys to use our multifunctional API.

To start working with API, you should enable 2FA (the further disabling of 2FA will deactivate all API keys).

Connection of trusted IP addresses, creation of webhooks, configuration and generation of new keys as well as their removal are conducted in this section.

You can test our API with our Demo Tokens.

You can read more about enabling API in the API documentation.

The e-mails may have ended up in the Spam folder, so check this section of your e-mail account. You may also have previously unsubscribed from our mailing.

If the e-mails from WhiteBIT are in “Spam”:

1. tick all e-mails from WhiteBIT;
2. mark the e-mails as “Not spam” and “Important";
3. to make sure you continue receiving e-mails from us, add the following addresses to your contacts and safe senders list:

system@whitebit.com to receive technical information about your account activity;
news@whitebit.promo to receive relevant exchange updates;
support@whitebit.com to contact the technical support of the exchange.

Please note that if you have not received an email with a code and have already closed the page with the input field, your account remains not activated and you cannot use it. However, if you change your password using the "Forgot password?" feature on the login page, your account will be activated automatically.

If you have any additional questions, please contact our support team via the online chat on the exchange (the "Support" button in the lower right corner) or e-mail us at support@whitebit.com.

We recommend changing your password as often as possible and keeping it out of the reach of others.

To change your password, click the Account icon in the upper right corner of the exchange and select “Settings” in the drop-down list. Then click the "Security".

Enter your old password, pick a new one, and fill in all the required fields. After that, click “Change”, go through the captcha, and enter the 2FA code.

That’s it! You will receive an email notification about your actions.

*We recommend enabling the two-factor authentication to secure your account and be able to withdraw funds immediately after changing the password. Without 2FA, the withdrawal will be possible only in 72 hours after changing the password.

To reset your password, you can use the “Forgot password?” function on the login page. After clicking it:

• Enter the email address with which your account on WhiteBIT is registered.

• You will receive a letter to your email, open it and go through a link to the password change form.

• Create a new strong password and enter it.

Done!

We recommend enabling 2FA and anti-phishing to add extra protection to your account.

Note that withdrawing of funds is restricted for 72 hours after the password change for security reasons.

KYC is the verification of a user, the confirmation of their identity by requesting personal data. It is the abbreviation for “Know Your Customer” or “Know Your Client”.

Before passing identity verification, you can try our Demo Tokens and see how our trading tools work. However, identity verification is required for making any deposits and withdrawals, creating and aсtivating WhiteBIT Codes and using the Buy crypto option.

Also, KYC-verification helps to secure their account and ensure the funds safety. It is worth remembering that online verification indicates the exchange’s reliability. The platform that does not require any data is not liable to you. If you visit a crypto exchange with no identity verification required and hope to buy Bitcoin, take responsibility for possible risks. Besides, identity verification prevents money laundering and financing of terrorism.

Identitätsprüfung (KYC) ist der Prozess zur Identifizierung der Börsenkunden. Es ermöglicht uns, die Daten unserer Benutzer zu schützen. Handel, Umtausch, Einzahlung und Auszahlung von Vermögenswerten auf unserer Plattform sind nach bestandener Identitätsprüfung verfügbar.

Durch unsere Verifizierung, können Sie Ihre Daten und Dokumente schnell anwenden. Der Vorgang dauert nur wenige Minuten und erfordert keine technischen Fähigkeiten. Der Vorgang findet wie gewohnt auf unserer Börse statt. Hier ist die Anleitung:

● Wählen Sie Ihre Nationalität und Ihr Land. Achten Sie darauf, ein Land aus der weißen Liste auszuwählen.

● Füllen Sie das Formular aus und geben Sie Ihre Daten an. Geben Sie darin Ihren Vor- und Nachnamen, Geschlecht, Geburtsdatum und Ihre Wohnadresse an.
Bitte beachten Sie, dass wir derzeit keine Identitätsüberprüfung von Bürgern oder Einwohnern der folgenden Länder und Gebiete akzeptieren: Afghanistan, Amerikanisch-Samoa, die Amerikanischen Jungferninseln, Guam, Iran, Jemen, Libyen, Palästina, Puerto Rico, Somalia, Nordkorea, die Nördliche Marianen, USA, Syrien, Sudan, Südsudan, Transnistrien, die vorübergehend besetzten Gebiete Georgiens, Bergkarabach, Nordzypern, Westsahara, Ambazonien, Kosovo, Republik Belarus, Russische Föderation und die vorübergehend besetzten Gebiete der Ukraine.

● Wählen Sie das Dokument aus, um Ihre Identität zu bestätigen. Es gibt 3 Optionen: Personalausweis, Reisepass und Führerschein. Wählen Sie die für Sie bequemste Option und laden Sie das Dokument hoch.

● Videoüberprüfung. Es macht das Überprüfungsverfahren einfacher und schneller. Alles, was Sie tun müssen ist, Ihren Kopf gemäß den Schnittstellenanweisungen von einer Seite zur anderen zu drehen. Sie können es entweder über Ihr Telefon oder Ihren Desktop machen.

● Schließen Sie den Identitätsprüfungsprozess ab, indem Sie 2FA für zusätzlichen Kontoschutz aktivieren.

2FA oder Zwei-Faktor-Authentifizierung ist ein von einer App generierter Code, der sicherstellt, dass Sie die einzige Person mit Zugriff auf Ihr Konto sind.

Geschafft! Bald erfahren Sie den Verifizierungsstatus. Wir schicken Ihnen ein Schreiben, sobald wir Ihre Unterlagen geprüft haben. Sie können den Status auch in Ihrem Konto überprüfen.

Es ist möglich, dass Ihre Dokumente nicht genehmigt werden. Aber nehmen Sie es sich nicht zu Herzen. Wir erlauben Ihnen, es noch einmal zu versuchen, wenn Ihre Daten abgelehnt wurden.

Sie können die Identitätsprüfung auf Ihrem Gerät bestehen, wenn Sie es vorziehen, nur Ihr Telefon zu verwenden. Es ist so einfach, wie im Web. Sie müssen sich nur über unsere App bei unserer Börse anmelden und eine Identitätsprüfung beantragen. Befolgen Sie die gleiche Anweisung, die wir oben beschrieben haben.

Herzlichen Glückwunsch, dass Sie Ihre ersten Schritte in unserem Austausch bestanden haben. Bestimmen Sie das Niveau mit jedem Schritt, den Sie machen!

Identity verification usually takes from 1 to 24 hours. All the requests are processed in order, so please have patience.

After your application is processed, you will receive an email with the information about the result. If your KYC information is disapproved, the email will also include a reason. Moreover, your identity verification status on the Verification page will be changed.


If you made a mistake during the verification process, just wait until the application is disapproved. You will then be able to submit your information for approval again. If you still have any questions, please contact our support team via online chat on the exchange (the icon in the bottom right corner of the site), a ticket or email support@whitebit.com.

The e-mails may have ended up in the Spam folder, so check this section of your e-mail account. You may also have previously unsubscribed from our mailing.

If the e-mails from WhiteBIT are in “Spam”:

1. tick all e-mails from WhiteBIT;
2. mark the e-mails as “Not spam” and “Important";
3. to make sure you continue receiving e-mails from us, add the following addresses to your contacts and safe senders list:

system@whitebit.com to receive technical information about your account activity;
news@whitebit.promo to receive relevant exchange updates;
support@whitebit.com to contact the technical support of the exchange.

If you have any additional questions, please contact our support team via the online chat on the exchange (the "Support" button in the lower right corner) or e-mail us at support@whitebit.com.

In order to start trading, you need to deposit funds into your account.

Each cryptocurrency asset is deposited separately on the "Total" or "Main" balance page. In the line with the currency ticker, you will see the corresponding "Deposit" and "Withdraw" buttons.

Let's try to make a deposit!

For example, in order to deposit Tether US (USDT), click Balances in the main menu at the top and select "Total" or "Main". Find the currency by the ticker 'USDT' and click the "Deposit" button. In the deposit form select the network via which the deposit will be made, copy the deposit address (with a button or QR-code) and use it on the sending platform. Please pay attention to the minimum deposit amount and fee.

If you use the mobile application, go to the Wallet section (Exchange mode), find USDT and tap Deposit. Then act in accordance with the previous instructions.

Any deposit into your WhiteBIT account is shown in your history (Deposit tab) and the funds are deposited to your main balance.

Please pay attention to the following important points!

• In the deposit window, always check the list of networks (token standards, respectively) which are supported on WhiteBIT. You can also check the network explorer of each individual coin by clicking the chain icon next to the ticker.
• Make sure the network you are going to use for deposit matches the network supported on WhiteBIT.
• Make sure you copy the deposit address of the correct network.
• Do not forget about the minimum deposit amount and Fees.
• Remember that there is a memo (destination tag) for some currencies like Ripple (XRP) and Stellar (XLM). You will see it in the Your Memo field in the deposit window. Entering a memo on a sending platform is a prerequisite for your deposit to be credited.

Be careful, if you enter incorrect information while making a transaction, your assets may be irretrievably lost. Before making transactions, please make sure that the information you enter to send funds to your balance is correct.

Every cryptocurrency transaction requires a certain number of network confirmations; when it is reached, a deposit will be credited to your balance. You can find information about the required numbers of confirmations below, in the Number of Network Confirmations section.

If a deposit does not appear on your balance page please contact our support team by creating a Ticket on the website.
To make the processing easier, it should include:

• a topic;
• the e-mail you used to create your account;
• a problem/question;
• a transaction hash

Each national currency is deposited separately on the "Total" or "Main" balance page. In the line with the ticker of a coin, you will see the corresponding buttons Deposit and Withdrawal.

Let's try to make a deposit!

In order to deposit US dollars (USD), for example, click Balances in the main menu at the top and then select "Total" or "Main". Find the currency by the ticker 'USD' and click on the Deposit button. In the deposit form, check and select the payment system through which the deposit will be made, enter the amount to be deposited (the fee will be deducted from it) and click Request. You will be automatically redirected to the page for payment through the payment system. Then use the prompts on that page.

If you use the mobile application, go to the Wallet section (Exchange mode), find USD and press Deposit. Then follow the same steps as in the previous instruction.

Funds transfer is very fast. Pay attention that if the status of your deposit in the history is "Unconfirmed by user", make sure that you have successfully completed all stages of the transaction. If you are sure it is so and your funds were withdrawn but did not reach your balance, please contact our support (via e-mail, chat or ticket) and we will check the information further and provide you with appropriate recommendations.

You can check payment systems, fees and minimum deposits on the Fees page.

Each cryptocurrency asset is withdrawn separately on the "Total" or "Main" balance page. In the line with the ticker of a coin, you will see the corresponding buttons Deposit and Withdrawal.

Let's try to make a withdrawal!

In order to withdraw Tether US (USDT), for example, click Balances in the main menu at the top and then select "Total" or "Main". Find the currency by the ticker 'USDT' and click on the Withdrawal button. In the withdrawal form, select the network through which the withdrawal will be made and insert the address where the funds will be sent. Please pay attention to the minimum withdrawal amount and the fee (you can choose whether you would like to deduct or add the fee to the entered amount by the toggle). Then click the Withdrawal Request button. You will have to confirm the withdrawal via email as well as 2FA (if the function is enabled).

If you use the mobile application, go to the Wallet section (Exchange mode), find USDT and tap Withdrawal. Then follow the same steps as in the previous instructions.

Any withdrawal from your WhiteBIT account is displayed in your history (Withdrawals tab) and funds are withdrawn from the main balance.

Please pay attention to the following important points!

• In the withdrawal window, always check the list of networks (token standards, respectively) that are supported on WhiteBIT and make sure that the network through which you are going to withdraw is supported on the receiving side. You can also check the network explorer of each individual coin by clicking on the chain icon next to the ticker.
• Make sure that you enter the correct withdrawal address of the corresponding network.
• Remember that a memo (destination tag) can be required for some currencies on a receiving platform. Filling in the memo correctly is a prerequisite for your funds to be successfully credited. However, if a memo is not required on a receiving platform, just enter '12345' in the corresponding field.

Be careful, if you enter incorrect information while making a transaction, your assets may be irretrievably lost. Before each transaction, please make sure that the information you enter to withdraw funds from your balance is correct.

All withdrawals usually take from one minute to one hour to be completed. There may be exceptions if a network is overloaded. If you have any difficulty while withdrawing, please contact our support (via email, chat or ticket) and we will further verify the information and provide you with appropriate recommendations.

Each national currency is withdrawn separately on the "Total" or "Main" balance page. In the line with the ticker of a coin you will see the corresponding buttons Deposit and Withdrawal.

Let's try to make a withdrawal!

In order to withdraw US dollars (USD), for example, click Balances in the main menu at the top and then select "Total" or "Main". Find the currency by the ticker 'USD' and click on the Withdrawal button. In the withdrawal form, check and select the payment system, through which the withdrawal will be made and enter the amount. Please pay attention to the minimum withdrawal amount and the fee (you can choose whether you would like to deduct or add the fee to the entered amount by the toggle). Then click Withdrawal Request. You will have to confirm the withdrawal via email as well as 2FA (if the function is enabled).

If you use the mobile application, go to the Wallet section (Exchange mode), find 'USD' and press 'Withdrawal'. Then follow the same steps as in the previous instruction.

You can check the payment systems, fees and minimum withdrawals on the Fees page. The maximum withdrawal amount can only be viewed in the withdrawal form. All withdrawals usually take from one minute to one hour. If you have any difficulties with a withdrawal, please contact our support (via email, chat or ticket) and we will further check information and provide you with appropriate recommendations.

Unstoppable domains

You need to enter the address of the external wallet when withdrawing cryptocurrencies. Thanks to Unstoppable Domains, you can replace your long and cumbersome wallet address with a custom domain. For example, WeRX17TGH1gqRM21h2G3Itf4Ao08Q can be replaced with [YourName].crypto.

Buy an address.domain on the Unstoppable Domains if you want to get such an address with "crypto," "bitcoin," "blockchain," "dao," "nft," "888," "wallet," "x," "klever," “zil,” and “hi” domains, and link your coins and token addresses to it (they can be from different wallets), excluding WhiteBIT exchange addresses.

You can use a personalized address on WhiteBIT only to withdraw the cryptocurrency. Enter the domain name in the field where you type the wallet address for withdrawing cryptocurrency.

If the option to select a domain name does not appear, check if you entered it correctly and whether the domain is linked to the asset you want to withdraw.


FIO protocol

Thanks to the FIO protocol, you can now deposit and withdraw digital assets using a convenient address.
FIO Protocol (FIO) is a decentralized blockchain protocol implemented to facilitate communication between external wallets, decentralized applications (dapps) and exchanges.

A FIO address is a universal identifier or easy-to-read "wallet name." With it you can forget about the public addresses of the blockchain and work with all types of coins.

How to deposit cryptocurrency using a FIO address?

If you don't have one yet, you can register a FIO address on our exchange. To do this, select a cryptocurrency, go to the Deposit page, and click the “FIO Protocol.” There you will be able to link your addresses on WhiteBIT to one identifier.

In the “Your FIO address name” field, create a new address, and in the “Select” field, click "Change" to select the desired cryptocurrencies. When creating an address, you can link up to 10 digital assets. After creating the address, you can link more cryptocurrencies, but no more than 10 at a time.

Press “Save” and then “Register FIO.” In case of successful address creation, you will see a corresponding message in the upper left corner.

You can find your new address in the FIO Blockchain Explorer. Reload the page once the address creation is confirmed. Usually it takes up to 1 minute. The created domain will appear in the “Deposit” window.

In the “FIO address for deposit” request field, specify the wallet domain from which you want to deposit and the amount.
Next, you will see confirmation of the successful creation of the FIO request. Go to your external wallet to confirm your withdrawal request.

Note that registering a FIO domain on our exchange does not waive the requirement to register a FIO address for the wallet used to make the withdrawal!

If you already have a FIO address, when depositing, click “FIO Protocol” and then "Submit FIO request," indicate the identifier of the wallet you want to withdraw funds from, enter the amount, send the request, and confirm it in the external wallet.

How to withdraw cryptocurrencies using the FIO address

Select the desired asset in the list of cryptocurrencies and click "Withdraw." Enter the FIO address in the “Withdrawal address” field. If it is correct, the exchange will show you the address. By clicking on it, it will automatically be substituted in the field. Next, select the amount and click the “Withdrawal request” button. To confirm the withdrawal, indicate the 2FA code (if the function is enabled) and the code received by email.

To deposit and withdraw some cryptocurrencies, such as Ripple (XRP) and Stellar (XLM), you must specify a memo, aka a destination tag. A memo / destination tag is a special identifier used in transactions.

When you deposit such funds, you should specify not only an address (Our Account), but also Your Destination Tag on the WhiteBIT exchange. Otherwise, a deposit will not be credited to the balance.

The withdrawal form with a memo looks like this:


When withdrawing such currencies, you also have to specify a destination tag which you can find out on the receiving platform. However, if the destination tag is not required on the receiving platform, just enter "12345" in the appropriate field during a withdrawal.

The transaction confirmation process is necessary to prevent the same funds from being spent more than once. As soon as a sender transfers funds, a transaction enters a network to be completed and included in a block. It is the process of adding the transaction to the structure of a found block which is called the transaction confirmation. One new subsequent block equals one confirmation. Once your transaction reaches a sufficient number of confirmations, it receives the "successful" status and is credited to your balance.

The confirmation process speed depends on various factors, such as network load, transfer fees, speed of your internet connection, etc. On average, it takes from 30 minutes to several hours for a transaction to be confirmed. However, sometimes it can take from 2 to 14 days if the network is overloaded. Please note that the number of confirmations required for actual depositing of funds is determined by every receiving platform individually, for each particular currency, according to its own security standards.

WhiteBIT exchange has set the following numbers of confirmations required to successfully credit deposits to our platform:

Ticker	Confirmations	Ticker	Confirmations
XRP, WIN, XLM, CSC, WRT, MLNK, XRDOGE, EQ, RBT, HBAR, JAM, USDC (XLM), AVAX (XCHAIN), SSLX, IOST, WAXP, XSPECT, STEEM	1	BTC	2
USDT (OMNI), NEAR	3	CSC	6
ILC	8	SON, XMR, RXC, BCH, DASH, XEM, NEO, LTC	10
KALA, XSN, DOGE	15	USDT (TRC-20), TRX, BTT, SUN, JST, TNC, LOT, GAME, LID, AXEL, ULT, MED, CUR, FROGE, KLAY, WIN, PLCU, WBT (TRON)	20
ZEC	22	ZEN	25
BTCZ	26	OVO, CUC, USDG, FLOW	30
1INCH, AAVE, ADX, AGLD, AGRS (ERC-20), AKITA, AKRO, ALICE, AMP, ANKR (ERC-20), ANT, APE, API3, AQN, ARPA, AUDIO, AXS, BADGER, BAL, BAND, BAT, BERRY, BICO, BITCCA, BLXM, BLZ, BNT, BRZ (ERC-20), CCAT, CCOH, CHR, CHZ, CLV, COMP, CRV, CTSI, CVC, CVP, CXRBN, CYCE, DAI, DATA, DBX, DF, DODO, DYDX, EDC, ELAN, ENJ, ENS, ETH, EURT, FET, FIS, FLIX, FOR, FRONT, FUN, GAL, GALA, GLM, GRT, HMETA, HMR, HOGE, HOKK, HZM, IDEX, IMX, INJ, INTX, JASMY, JNB, KLEE, KNC, KOCJ, KOJI, LDO, LINA, LINK	32	LPT, LRC, LUFFY, MANA, MASK, MATIC (ERC-20), MIR, MKR, MLN, MTO, NCDT, NEEO, NEXO, NKN, OCEAN, OGN, OMG, OXT, PEOPLE, PHA, POLS, POND, POWR, PXP, PYR, QUA (ERC-20), RAD, RARE, REEF, REN, RLC, RNDR, RSR, SAND, SHIB, SKL, SL, SNT, SNX, STG, STON, STORJ, STPT, SUSHI (ERC-20), TCG2, TOMO (ERC-20), TRB, TRIBE, TUSD (ERC-20), TYC, UMA, UNFI, UNI, USDC (ERC-20), USDT (ERC-20), UTK, VICA, VOLT, WBT (ERC-20), WNXM, WOO, WSD, WTC, XAUT, XRD (ERC-20), YFI, YFII, YGG, ZRX	32
PIVX, HLO, XTZ	35	AZU, SFM, SFC, SPE, PSI, STORY, POODL2, USDT (BEP-20), C98, TABOO, SUSHI (BEP-20), ARV, ANKR (BEP-20), EMPIRE, ESHK, DTNG, STEMX	40
ZAMZAM, ALPACA, FUTURE, SRO, TYV, SUPER, MDX, KLC, STRM, IHC, DNT, QUA (BEP-20), GMT, GULF, CAKE, MVEDA, ADA, FOF, BRZ (BSC), ETH (BEP-20), IJZ	40	XFC, DOT, KSM, AR	50
ZIL, QTUM	60	BLCT, AGRS, CENT, WBT	65
FIL, ATOM	70	VRSC	80
WAVES, ASH, ONT	90	VCG, ICP, RVN	100
ADK	140	ASTR, BITCI, SXP	150
GLMR	170	VET, VEED	210
XRD (RADIX)	250	AMB, ETC, THETA, KAVA	300
LUNA, UST	315	EOS	330
CELO	350	ALGO, IOTX	400
SOL, NOOFT, MATIC (POLYGON), VOXEL, GARI	500	HDX, ETH (ARBITRUM), ARB	600
XDC, TOMO (TOMO)	700	XDEN, EAI	800
ICX	870	AVAX, HEC	970
MWC, FTM	1000	SONO	1050
OP, ETH (OPTIMISM)	1400	CT	1800
ETHW	2000	APT	5000

You can check the status of a transfer and the current number of confirmations by the hash (ID) of a transaction in a corresponding explorer. You can go to it through the Balance page by clicking the chain icon next to the corresponding ticker:

If you faced any problems while depositing/receiving a deposit or creating a withdrawal request (for example you have not received a withdrawal confirmation letter, you can always contact our support team by creating a ticket here: https://whitebit.com/support or by sending a request to support@whitebit.com You can also write to us in the chat from the application or by clicking the Support button in the bottom right corner of the website.

Why don’t I receive e-mails from WhiteBIT?
The e-mails may have ended up in the Spam folder, so check this section of your e-mail account. You may also have previously unsubscribed from our mailing.

If the e-mails from WhiteBIT are in “Spam”:

1. tick all e-mails from WhiteBIT;
2. mark the e-mails as “Not spam” and “Important";
3. to make sure you continue receiving e-mails from us, add the following addresses to your contacts and safe senders list:

system@whitebit.com to receive technical information about your account activity;
news@whitebit.promo to receive relevant exchange updates;
support@whitebit.com to contact the technical support of the exchange.

We are always happy to help you resolve any situation!

You can find detailed information about fees and minimum amounts of deposits and withdrawals by going to the Fees page on our website:

WBT wurde als vollständiges Infrastrukturprodukt entwickelt, das das WhiteBIT-Börsensystem und verwandte Projekte umfasst.

Tokenbesitzer profitieren von den nachfolgenden Vorteilen, die von der Stufe des Owning oder Holding abhängen:

• Erhöhung der Referralrate: Referrals bekommen einen erhöhten Prozentsatz der Referralkomissionen.

• Reduzierte Handelskommissionen: eine neue Handelskommissionsstruktur ist für Tokenbesitzer bereitgestellt.

• Reduzierte Blockchaingebühren: Benutzer bekommen eine bestimmte Anzahl von kostenlosen ERC20- und ETH Token-Auszahlungen am Tag, die von der Anzahl der WBTs in Holding abhängen.

• Kostenfreie AML-Checks: Die Benutzer profitieren von einer bestimmten Anzahl kostenfreier AML-Checks, die abhängig von der Anzahl der Token sind, die wir als Basis für die Weiterentwicklung und Gewährleistung der Börsenstabilität bei der Beschaffung verschiedener Fonds einsetzen.

Ein Teil der Token wird verwendet, um die Entwicklung und Stabilität der Börse als Ganzes mit Hilfe von Sonderfonds zu erhalten.

Außerdem wurden ERC20-Token-Verträge, TRC20, Smart Escrow und Entitlement-Verträge von Hacken erfolgreich auditiert.

In Zukunft werden weitere Vorteile und Aktivitäten im Rahmen von WBT hinzugefügt.

Benutzer der WhiteBIT-Börse können auf zwei Arten von den WBT-Tokens Gebrauch machen:

• Durch das Ablegen von Tokens auf der Grundbilanz (Owning);
• durch die Sperrung von Tokens in Holding.

Durch die Option "Holding" werden die Tokens blockiert, so dass keine Transaktionen mit diesen möglich sind. Allerdings gibt es zwei Möglichkeiten, WBTs aus der Holding zu entfernen:

• Sofortige Auszahlung mit einer Kommission von 10%;
• Auszahlung ohne Komission in 14 Tagen.

Tokens, die aus der Holding abgezogen werden, zählen nicht in der Holding, werden jedoch als Tokens im Owning gerechnet und nach Abschluss der Auszahlung in die Grundbilanz transferiert.

Tokens im Holding gelten immer noch als Tokens im Owning. Der Benutzer bekommt die selben Vorteile wie früher.

Die Vorteile von Tokens in Owning:

Das Holding WBT ermöglicht WhiteBIT-Benutzern Folgendes:

• Erhöhung der Referralrate. Benutzer, die ein WBT in eine Holding verwandelt haben, profitieren von einer höheren Referralkommissionen.
• Die Besitzer der Token bekommen 100% Rabatt auf die Komission des Herstellers. Der Rabatt ist so lange verfügbar, wie sich in der Holding ausreichend WBT befinden.
• Befreiung von Blockchainkomissionen. Je nach Anzahl der Token im Holding haben die Besitzer das Recht auf eine bestimmte Anzahl von kostenfreien Auszahlungen von ERC20- und ETH-Guthaben pro Tag
• Kostenfreie AML-Checks. Die Besitzer haben das Recht auf tägliche kostenfreie AML-Checks.

Vorteile für die Blockierung von Tokens im Speicher (Holding):

Vorgehensweise bei der Überweisung von Geldern im Rahmen einer Holding:

• Besuchen Sie die Seite "WBT Boost". In diesem Fenster erscheinen Angaben zum WBT-Tokenkonto.

• Rechts von der Zahl des WBT-Konto wird eine Schaltfläche "In den Speicher transferieren" angezeigt.

• Überprüfen Sie, ob die Guthaben in der Grundbilanz enthalten sind.

• Wenn Sie diese Schaltfläche klicken, wird ein Fenster angezeigt, in dem Sie den entsprechenden Betrag festlegen und die Handlung betätigen müssen.

Die Neuerungen treten binnen weniger Minuten in Kraft.

Ja. Es gibt dafür 2 Arten:

• Sofort, allerdings wird eine Auszahlungskomission von 10 % berechnet;
• binnen 14 Tagen; für diese Auszahlung fallen keine Komissionen an.

Bitte achten Sie darauf, dass Tokens, die aus der Holding zurückgezogen werden, im Owning mitgezählt werden, aber nicht als Tokens im Holding gezählt werden.

Bitte achten Sie auf die nachfolgenden Aspekte:

• Tokens, die derzeit aus der Holding zurückgezogen werden, werden nicht in der Holding mitgezählt, aber sie werden als Tokens im Owning gezählt und erscheinen in der Grundbilanz, nachdem die Auszahlung beendet ist.
• Wenn die Kommissionen von zwei Bedingungen abhängig sind, wird die vorteilhafteste der beiden Bedingungen herangezogen.
• Der Rabatt auf die Handelskommission für Owning/Holding bezieht sich lediglich auf den Einheitswert der Handelskommission (0,1%).
• Die Kommission kann nicht unter 0 % liegen.
• Auch sonstige Werbeaktionen können sich auf die Bedingungen des Partnerprogramms beziehen.
• WhiteBIT ist berechtigt, die WBT Holding Regeln jederzeit zu ändern.

Mehr Informationen über WBT finden Sie hier.

Privatverkauf. Ein Anteil von 54 Millionen WBT-Tokens wurde in einem Privatverkauf zu $1,62 pro WBT abgegeben. Diese Tokens sind für 3 Monate blockiert, anschließend werden monatlich 20% davon für 5 Monate freigeschaltet. Die ursprüngliche Anzahl der Tokens aus dem Privatverkauf (50-75 Millionen) ist auf 54 Millionen WBT beschränkt worden, um die Anzahl der freigeschalteten Tokens in den nachfolgenden Verhandlungsrunden zu verringern. Darüber hinaus wurden im Rahmen des IEO 1 Mio. WBT für den privaten Verkauf an WhiteBIT-Benutzer auf dem WhiteBIT Launchpad bereitgestellt. Diese Tokens werden nicht blockiert.

Die maximale Gesamtzahl der im September im Handel erhältlichen Tokens beträgt somit 121 Millionen WBT und 175 Millionen WBT in den kommenden 8 Monaten.

25 Millionen WBT wurden vernichtet ( an die Verbrennungsadresse - 0x000000000000000000000000000000000000000000000001 - geschickt), so dass sie nicht mehr zum Umlaufbestand gezählt werden: https://etherscan.io/tx/0x451fa272bb289e88e87f56c036160a8c126f1e1b77bbc0f61d87fd5ef4c196be

Freigabeverfahren. Die restlichen 200 Millionen Tokens werden in spezielle Fonds für die Weiterentwicklung von WBT und dem gesamten WhiteBIT-Projekt eingezahlt. Sie werden innerhalb von 3 Jahren freigeschaltet, und zwar beginnend mit der finalen Runde der Token-Freischaltung durch Privatverkauf. Die exakten Termine werden nach der Implementierung des Smart Contracts bestimmt und in künftigen Versionen dieses Dokumentes aufgeführt.

Team- und Projekt-Tokens werden erst in der Endrunde freigeschaltet. So beträgt das Volumen der ersten drei Runden etwa 60 % Treasury-Tokens und in der letzten Runde etwas 40 %. Die den einzelnen Fonds zugewiesenen Tokens werden gemäß dem Verwendungszweck der Fonds eingesetzt.

Um WBT zu kaufen, braucht man sich nur auf WhiteBIT zu registrieren und sich verifizieren zu lassen.

Im Moment kann man WBT für BTC, USDT oder UAH erwerben.

Es gibt mehrere Möglichkeiten, um BTC, USDT oder UAH auf das Konto einzuzahlen:

• BTC oder USDT von einer anderen Börse oder Wallet einzahlen;
• Die Funktion "Krypto kaufen" auf der Guthabenseite verwenden (damit kannst du Kryptowährungen mit einer Bankkarte erwerben);
• Einen Auftrag zum Kauf von BTC, USDT oder UAH erteilen, wenn du eine andere Kryptowährung/Nationalwährung auf deinem Konto hast;
• UAH über eines der verfügbaren Zahlungssysteme einzahlen.

Sobald du BTC, USDT oder UAH auf deinem Konto hast, kannst du eines der Paare WBT/BTC, WBT/USDT oder WBT/UAH verwenden und einen Auftrag zum Kauf von WBT erteilen. Mehr über die verschiedenen Auftragsarten erfährst du hier.

Gut gemacht! Jetzt kannst du WBT an die Holding übertragen und alle Vorteile des Tokens genießen.

WhiteBIT Demo Token is a free virtual asset that can be used to learn how to trade on the exchange and try out various strategies.

What is Demo Token for?

• To get acquainted with WhiteBIT financial instruments with which you will trade. You can test each of them and find out how they work.

• To improve your technical skills. This is important, since you do not always have time to think about actions during real trading and quick reaction matters.

• To test your trading strategy. You can learn how your strategy will work, its benefits and drawbacks, and bring it to perfection.

Advantages of Demo Token:

• Its acquisition is just two clicks away.

• You do not have to buy it and you can use it for free.

• Maximum introduction with the functionality of the WhiteBIT exchange (including Limit, Market, Stop-Limit, Stop-Market).

• You can hone your trading skills, study the market features and tools, develop your trading strategy in comfortable conditions and without any risks.

• You can transfer it to other users of the exchange using WhiteBIT Codes, fast and without any fee.

• It does not have an expiration date.

• You do not risk real money.

If you are a newcomer to the market and have never traded a cryptocurrency before, then start with a Demo Token. Using it is a perfect introduction to the WhiteBIT exchange and its functionality.

You need less than a minute to activate it. Let’s get started!

1 . Go to the Codes page and press the Get Demo Token button.

2 . You will see the panel with the Demo Token codes for DBTC and DUSDT (demo versions of Bitcoin and Tether, respectively) and the short guideline to their activation. Copy either of the codes and close the panel.

3 . After that press the Activate Code button in the same menu. You will see the activation field for you Demo Token.

4 . Paste the copied code in the field, press Activate (the code is not protected by a password) and solve CAPTCHA. Done!

Now you have a Demo Token on your main balance, and the activation of the code is displayed in the history. Repeat the process for the other Demo Token. As a result, you will have 0.5 DBTC and 1000 DUSDT on your balance. Remember that to start trading you should transfer funds from the main balance to the trade one.

After this, go to the Trade page to get acquainted with orders, the chart and tools. Remember that DBTC and DUSDT are demonstrative tokens and serve only for learning about the exchange and its functions; it is not possible to exchange them to a real cryptocurrency or national currency.

If you have any questions or face difficulties, reach out to us via the online chat or at support@whitebit.com

Margin trading is a tool that involves the use of third-party funds to increase the capital used for making deals. The larger the deposit amount, the greater the profit potential. To start trading, the user must deposit a security deposit (margin), which depends on the leverage. You can see the drop-down list of leverage to choose from 1x, 2x, 3x, 5x, 10x and 20x.

In spot (traditional) markets, the maximum possible order amount is equal to a user’s balance. In the case of margin trading, users can trade amounts several times exceeding their current balance.

Example: A user has 1 BTC on their balance. With 5x leverage, they can potentially trade 5 BTC which will yield 5 times higher profit in case of success.

Leverage is the ratio of the loan amount to the margin – the amount of the trader’s personal funds that must be invested for the deal to occur. For example, to open an order for $500 and take advantage of 5:1 leverage, you need to invest your $100.

Example: A user has 1 BTC on their balance. With 1:10 leverage, they can trade 10 BTC. This means 10 times more profit in case of success.

Let’s consider an example of trading with 2x leverage.
Let’s say the cost of 1 BTC is 10,000 USDT. You have 5000 USDT but want to buy 1 BTC.
You can apply 2x leverage, get an additional 5000 USDT, and buy 1 BTC.
Next, you should wait until the price of 1 BTC increases, let's say to 11,500 USDT, and place a sell order.
Your profit will be 1500 USDT (trading fee not included). This is an example of opening a long position, waiting for the price to rise.

Trading with 1x leverage means that borrowed funds are not used, but funding may be accrued depending on the position and the market.
Funding is a dynamic fee that is charged for the use of borrowed funds.

The 3x, 5x, 10x, and 20x leverage work in the same way, increasing your own funds by 3, 5, 10, and 20 times. For example, if you have 100 USDT and want to trade with the 10x leverage, you can use 1000 USDT to make a deal.

To choose a leverage, the simple steps should be followed:

1. Log in to your account on the exchange and open the Trade section in the upper left corner. Select “Margin” from the drop-down list.
2. You will be redirected to the margin trading page, where you will see the Spot and Margin blocks in the lower right corner. Click “Margin” to see the drop-down list of leverage to choose from “1x”, “2x”, “3x”, “5x”, “10x”, and “20x”.

Margin is the number of pledge funds required to open a margin position. Users can trade with a larger balance by pledging fewer funds.

Example: A user has 1 BTC on their margin balance. To open a margin position of 0.5 BTC with 5x leverage, they need to provide 0.1 BTC of margin from the margin balance.

Für die Verwendung geliehener Mittel müssen Sie täglich eine Provision von 0,078 % zahlen.

Das Unternehmen WhiteBIT hat den Algorithmus für die Verwendung von Fremdkapital aktualisiert. Die Provisionen werden berücksichtigt, wenn zumindest ein Teil des erteilten Auftrags ausgeführt wird.

Das bedeutet, dass Sie keine Gebühr mehr zahlen müssen, wenn eine Limit-Order mit einem Hebel nicht ausgeführt wird.

Der Margenhandel ist daher noch profitabler geworden.

A position is a margin trade aimed at profiting from the rate changes. There are two types of positions:

Long (buy) is a position in margin trading that is opened by a buy order using borrowed funds and aimed at profiting from the rate increase.

Example: A user has 10 000 USDT on their balance. The price of 1 BTC is 10 000 USDT. To open a Long position with 5x leverage, the user can buy 5 BTC and close the position when the price increases to 11 000 USDT for 1 BTC. In this case, profit equals 5000 USDT.

Short (sell) is a position in margin trading that is opened by a sell order using borrowed funds and aimed at profiting from the rate decrease.

Example: A user has 1 BTC on their balance. The price of 1 BTC is 10 000 USDT. To open a Short position with 5x leverage, the user can sell 5 BTC and close the position when the price decreases to 9000 USDT. In this case, profit equals 5000 USDT.

Profit & Loss (P&L) is an amount of change of an open position compared to the current price. Thanks to P&L a user can estimate how profitable a position is at a certain moment. It allows a user to analyze and make decisions about an open position.

Example:

A Long position is opened.

Opening price: 10 000 USDT

Quantity: 5 BTC

Leverage: 5x

Current price: 11 000 USDT

P&L at the moment will be equal to 5000 USDT or 10%.

Suppose a trader incurs losses, and the margin becomes less than the minimum. In that case, they receives a margin call – a requirement to deposit more funds to the margin account for the margin to rise again to the minimum level. Otherwise, all the trader’s assets are liquidated to cover losses. Of course, it is the most unpleasant scenario that should be avoided by monitoring the market situation, closing unprofitable positions, and promptly reacting to margin calls.

A margin call is a notification of a user about the fact that the position is unprofitable and may be liquidated soon. Users are given an opportunity to respond to the current market situation with one of the following options:

• keep the position and increase it by replenishing the margin balance;

• completely close the position.

Margin Call is activated at the loss of 25% of the personal funds in the position (excluding leverage).

Example: A user has 2000 USDT on their balance and an open Long position for 1 BTC at the price of 10 000 USDT with 5x leverage. 20% (the amount of invested funds) is 2000 USDT. When this amount decreases to 15% of the total position amount (in this case, to 1 500 USDT), that means that the actual losses will reach 2000 - 1500 = 500 USDT, the user will receive a margin call.

Liquidation is an automatic closing of a position at the current market price and return of the borrowed funds which were used to open it.

Liquidation is executed at the loss of 50% of personal funds in the position (excluding leverage).

Example: A user has 2000 USDT on their balance and an open Long position for 1BTC at the price of 10 000 USDT with 5x leverage. 20% (the amount of invested funds) is 2000 USDT. When this amount decreases to 10% of the total position amount (in this case, to 1000 USDT), that means that the actual losses will reach 2000 - 1000 = 1000 USDT, the position will be closed automatically.

The e-mails may have ended up in the Spam folder, so check this section of your e-mail account. You may also have previously unsubscribed from our mailing.

If the e-mails from WhiteBIT are in “Spam”:

1. tick all e-mails from WhiteBIT;
2. mark the e-mails as “Not spam” and “Important";
3. to make sure you continue receiving e-mails from us, add the following addresses to your contacts and safe senders list:

system@whitebit.com to receive technical information about your account activity;
news@whitebit.promo to receive relevant exchange updates;
support@whitebit.com to contact the technical support of the exchange.

If you have any additional questions, please contact our support team via the online chat on the exchange (the "Support" button in the lower right corner) or e-mail us at support@whitebit.com.

Unbefristete Futures-Kontrakte sind Futures-Kontrakte, die keinen festen Ausführungstermin haben. Das heißt, Sie können Ihre Position so lange wie nötig offen halten. Darüber hinaus gibt es einen speziellen Mechanismus, der darauf abzielt, den Preis auf dem Futures-Markt so nah wie möglich an den Preisen des Spot-Marktes zu halten, im Gegensatz zu klassischen Futures-Kontrakten.

Unbefristete Futures-Kontrakte ähneln so weit wie möglich unseren derzeitigen Mechanismen für das Margen-Trading:

• der Kunde kann Long- und Short-Positionen eröffnen;
• der Kunde nutzt die Vorteile von Leverage.

Der Hauptunterschied besteht darin, dass die Nutzer Gebühren für die Nutzung der geliehenen Mittel nicht an die Börse, sondern untereinander zahlen. Dies kann je nach der aktuellen Marktlage sowohl positiv als auch negativ sein. Die Abgrenzung erfolgt alle 8 Stunden für alle aktiven Positionen, auf der Seite der Trades ist immer ein Countdown bis zum Zeitpunkt der Abgrenzung zu sehen.

Niedrige Gebühren
Unsere Plattform hat die Gebühren für das Futures-Trading viel niedriger angesetzt als auf dem Spot-Markt.

Hohes Einkommenspotenzial
Beim Trading mit Futures können Sie einen Leverage nutzen, an unserer Börse können Sie einen Leverage von bis zu 20x wählen. Auf diese Weise können Sie einen Vermögenswert nutzen, indem Sie nur einen Teil seines Wertes bezahlen.

Risikomanagement Futures-Kontrakte sind eine gute Möglichkeit, Ihr Trading-Portfolio zu sichern.
Sie kaufen zum Beispiel einen Vermögenswert im Wert von 5 000 Dollar in der Erwartung, dass er steigt. Und Sie können eine Short-Position für nur 500 $ eröffnen und sie mit einem 10-fachen Leverage absichern. Sie riskieren 500 $ bei Futures, wenn Sie Ihre Position nicht frühzeitig schließen, aber wenn der Preis fällt, machen Sie Geld damit und schützen sich vor einer Verringerung Ihres Portfolios. Und wenn der Markt in beide Richtungen schwankt, können Sie an jeder Marktbewegung verdienen.

Flexible Trading-Strategien
Sie können selbst in einem fallenden Markt Geld verdienen, indem Sie Ihr Portfolio mit kleinen Beträgen absichern, und Sie können bei kleinen Kursschwankungen mit dem Leverage Geld verdienen.

A market order allows you to buy or sell an asset immediately at the current market price. Its advantage is an instant completion and its disadvantage is the fact that you cannot predict the exact price at which this order will be executed.

A limit order allows you to buy or sell an asset at a fixed price. Due to this, it will not be completed instantly but only when a counter order (or orders) appears for buying or selling funds at the price set by you. Moreover, the price specified in the order is removed from your trade balance and is reserved in the order.

A stop market order is completed when the market price reaches a price set by you in advance (the stop price). This type of order is often used to prevent losses in the context of market volatility.

A stop limit order has both the stop and the limit prices. When the specified market price at this pair is reached the order gets activated and is being completed as a basic limit order.

OCO (One Cancels The Other) ermöglicht es Ihnen, eine Kombination aus zwei Aufträgen gleichzeitig aufzugeben. Sie kombiniert die Limit-Order mit einem Stop-Limit, unter der Bedingung, dass nur eine der beiden ausgeführt wird.

Das Besondere an dieser Order ist, dass, sobald eine der Orders ganz oder teilweise ausgeführt wird, die zweite Order automatisch storniert wird. Bitte beachten Sie, dass die Stornierung einer Order die Stornierung der anderen zur Folge hat.

Beim Handel an unserer Börse können Sie OCO-Orders verwenden, um den Handel zu automatisieren und das Risiko zu managen.

Vorteile einer OCO-Order.

Eine OCO-Order ist ein einfaches, aber leistungsstarkes Instrument, das den Benutzern hilft, sicherer und flexibler zu handeln.

Damit können Sie zwei Orders gleichzeitig platzieren, was nützlich sein kann, um Gewinne zu fixieren und potenzielle Verluste zu minimieren.

Bevor Sie OCO-Orders verwenden, empfehlen wir Ihnen, sich gründlich mit der Funktionsweise von Limit- und Stop-Limit-Orders vertraut zu machen.

Go to the Basic trade page and choose the desired trading pair in the Market window.

Below the graph, you will see the forms for buying / selling a cryptocurrency:



Select a necessary order among the suggested: Limit, Market, Stop-limit, Stop-market. After this, enter the required data: price, amount of coins / tokens (for stop-orders, also a stop-price). In Limit orders, after filling in the Amount field , the value of the Total field will be calculated automatically and vice versa.

Press the Buy / Sell button.

Please note that to place an order you should have your funds on the trade balance.

Done! Depending on the order type, it will appear in the Depth of market window immediately or when certain conditions specified by you are met.

You can track its execution or cancel it below on the same page or on the Active orders page.

Wie gebe ich eine OCO-Order auf?

Die Platzierung dieses Auftragstyps erfolgt im Terminal des Margen- oder Terminhandels. Da eine OCO-Order eine Kombination aus Limit- und Stop-Limit-Order ist, müssen wir bei der Auftragserteilung Folgendes angeben:

1. Preis der ersten Limit-Order.
2. Stop-Preis der zweiten Stop-Limit-Order.
3. Preis der zweiten Stop-Limit-Order.
4. Die Summe der Börsen-Order.
5. Die Summer der Money-Order.

Anschließend sollte die Aktion bestätigt werden und Ihre Order wartet auf das Erreichen einer der Bedingungen.

Yes, you can cancel an order in case it has not been completed yet.

To cancel an order, please go to the Active orders page via the main top menu of the website.

Please note that if your order has been already executed, that means that you have completed a trade with another user, so it cannot be canceled.

In case any difficulties arise, you can always contact our support team via the online chat on our website, create a ticket or send an email to support@whitebit.com and we will definitely help you! If you attach a screenshot of your issue, it will help us better understand your situation.

You can view the history of your trades on the Orders - History page:

Partial order execution occurs when a counter order at this price has been placed for a smaller amount of assets.

Please wait until another order or orders at your price appear and your order is executed completely.

All orders are executed only by users of the exchange.

The administration of our platform does not accept, control or interfere with trading on the exchange. If you want to speed up the process, you can cancel the opened order and place a new one with a more competitive price.

Buy Orders will be displayed on the main page or in the Trade section.

Es wurde ein Toggle für die Platzierung von Limit-Orders hinzugefügt – Post-Only.

Wenn Sie eine Limit-Order erteilen, können Sie das Toggle Post-Only aktivieren. Mit diesem Toggle wird garantiert, dass die Order bei der Ausführung als Maker funktioniert oder vom System storniert wird.

Dieser Toggle ist für diejenigen nützlich, die günstigere Bedingungen in Bezug auf die Maker-Gebühren haben und die Ausführung einer Order mit der Maker-Rolle während des Handels am Markt garantieren wollen.

Zur Erinnerung: Die WBT-Holding bietet günstige Konditionen für Maker. Weitere Informationen finden Sie hier: https://whitebit.com/de/wbt.

Usually, centralized exchanges support a limited number of decimals for trading, and a lot of effort is required to change this setting. WhiteBIT supports the maximum of 8 decimals for asset prices. This means that the lowest price at which an asset can be traded is 0.00000001 USDT.

The decimal limitation resulted in a situation where tokens with tokens costing less than 0.00000001 USDT were technically non-tradable on the exchange. We received lots of requests from token communities who wanted to receive an opportunity to trade assets on WhiteBIT. Our team has come up with a simple yet effective solution by introducing Decimal Token.

Decimal Token (DECL) is a brand-new intermediary asset aimed at enabling the trading of tokens the price of which is lower than 0.00000001 USDT. It is an exclusive (as of now) off-chain internal token with a stable price rate of 0.0001 USDT. The stability of the price is ensured by WhiteBIT providing order book liquidity.

Opening a trading pair with DECL will technically allow any asset to be traded with 12 decimals in the USDT equivalent. To make buying and selling DECL seamless for our users, we have enabled a permanent 0% trading fee for the DECL/USDT trading pair. Therefore, everyone will be able to buy and sell DECL in two clicks and without additional expenses.

Also, please note that you cannot deposit and withdraw DECL for now, since it is an internal off-chain asset.

To use Decimal Token as an intermediary asset for trading with coins costing less than 0,00000001 USDT, take the following steps:

1. Deposit USDT to WhiteBIT or buy it.
2. Trade in the USDT/DECL pair to receive DECL (0% trading fee) or use the Exchange Service to swap directly.
3. Buy your asset for DECL (the trading pair can be found in the ‘Stables’ section).

To sell your asset, just trade it back for DECL, and use the DECL/USDT pair to change it to USDT.
This is it! Start trading with DECL right now!

To make an exchange, you need to be registered and logged in. You also need to transfer your funds from Main to Trade Balance.
It can be done on the same page: simply click the Transfer from Main balance button.
Go to the Exchange page in the Trade section and choose the pair you wish to exchange:

You can search a coin/token by the ticker or choose available from the list:



Once you enter the desired amount for an exchange in the I give field, the amount in the I receive field is calculated automatically. Remember that the funds should be on your trade balance.

If a currency is not in the I receive drop-down list, it means that the currency is currently not available for exchange.

Current rate shows the current rate of a selected pair and is updated every second.
Rate for 24 hours shows the daily rate change in percents and is updated every second.
Fee shows the fee in percents (a standard trading fee, 0.1%) and in a currency to which you exchange; it is updated every second.

Please pay attention to several key points:

• You should be registered and logged into your account to use an exchange.
• The amount in the I receive field is calculated at the moment of filling in the I give field. It is also regularly updated, be careful.
• You can use the MAX button which will transfer all your trade balance to the field or will fill it in according to the current maximum in the orderbook (if the amount on your Balance exceeds the one in the orderbook at the moment).

For example, if you place 10 BTC for an exchange (you have 10 BTC in total on the trade balance), and there are only 5 BTC in trades now, then 5 BTC will appear in the I give field when you click the MAX button.

• If you enter the amount in the “I give” field, but there are no offers to exchange the selected pair in the orderbook, then the “I receive” field will remain the same (0).
• If in the “I give” field you enter the amount that exceeds the available amount in the orderbook, you will see a notification about an error.
• If there are no orders available for a selected pair, the funds will be returned to your Balance.
• If you have closed all available orders for a selected pair, the remaining part of your funds will be returned to your Balance.
• The price may change during the exchange process.
• It is impossible to enter letters and special symbols (except for the point) in the fields I give/I receive.
• When a transaction is completed, the information about it will be displayed in History. The history of the last 5 transactions for the selected pair is available at the bottom of the page:
Click the Exchange button.
In the pop-up window, click Yes if all the fields are filled in correctly or Cancel if you would like to change the amount:

If you’re using the “Exchange” page for the first time, you need to agree to the User Agreement (once).
To do that, mark the check box near the “I agree to the User Agreement” field.

Done! The exchange is successfully completed!

Please send the following information to our support in the online chat, a ticket or a letter by our email support@whitebit.com:

• detailed explanation of an issue;
• screenshot which shows what went wrong exactly.

We will do our best to help you solve the situation as soon as possible!

The referral program provides an opportunity to receive up to 50% of trading fees paid by every referral you have invited to our platform.

To become a referral, a user should sign up on WhiteBIT via your referral link.

You can find a unique referral link on the Referral Program page. You can share it via social media (Twitter, Telegram, LinkedIn), download a QR code to share it offline or copy the link and send it to your friend.

How does the referral program work?

1. Tell your friends about us.
2. They should register using your referral link.
3. You will receive up to 50% of the amount of their trading fees.
   
   When and how does the interest accrue? The interest accrues in the currencies your referrals trade, to your main balance monthly within 24 hours (on the 1st day of each month 00:00 UTC).

Examples: User A signed up on the 3rd of November using the user B's referral link. B will receive up to 50% of A's trading fees on the 1st of December at 00:00 UTC. User C registered via the referral link provided by B on the 30th of March. B will receive up to 50% of C’s trading fees on the 1st of April at 00:00 UTC.

On the Referral Program page, you may view the information about all the referrals, dates of their registrations via your referral link and verification statuses. The referrals in this section are listed independently of whether they traded on the exchange.

Also, at the moment of interest accrual (on the 1st day of each month at 00:00 UTC), you will see the appearance (and subsequent update) of the Actual History section which will show what amount and in what currency you received for each of your trading referrals.

After the accrual the total profit is displayed on the Referral Program page in the USD equivalent.

Why isn't referrals' trading information displayed? Detailed information regarding referrals' trading operations (date/pair/fee) is confidential. According to the User Agreement, as well as the Privacy Policy, we cannot provide detailed information without a referral’s written consent. The data is automatically processed, the calculation takes place and you get up to 50% of their trading fees.

Do you have any questions? You can always reach out to our support team via online chat, ticket, or email. You can contact us 24/7, and we are always ready to help you resolve any issues regarding our exchange.

WhiteBIT Earn ist eine Produktfamilie der WhiteBIT Kryptowährungsbörse. Mit WhiteBIT Earn können Sie ein passives Einkommen erzielen

Beim WhiteBIT Krypto-Lending handelt es sich um ein Darlehen bestimmter Vermögenswerte an die Börse. Es ermöglicht Ihnen, einen garantierten Gewinn für das Anlegen von Geldern in einer bestimmten Währung in einem der verfügbaren Pläne zu erzielen. Die Pläne unterscheiden sich durch verschiedene Zinssätze, Laufzeiten und Mindest-/Höchsteinlagen. Es ist sicher, bequem und rentabel.

Um passives Einkommen für Krypto-Lending zu erhalten:

• Gehen Sie auf die Website von Krypto-Lending und wählen Sie einen der Pläne aus.
• Vergewissern Sie sich, dass Sie auf Ihrem Hauptguthaben über genügend Mittel verfügen, um einen Plan zu eröffnen; laden Sie Ihr Hauptguthaben auf.
• Geben Sie den Währungsbetrag ein, den Sie einzahlen möchten, und klicken Sie auf die Schaltfläche „Einzahlen“. Bitte beachten Sie, dass jeder Plan einen Mindest- und einen Höchsteinzahlungsbetrag hat. Außerdem ist es nach der Eröffnung eines Plans nicht mehr möglich, zusätzliche Mittel einzuzahlen. Fertig!

Nach Ablauf des Zeitraums wird der Plan automatisch geschlossen und Ihr Guthaben mit den aufgelaufenen Zinsen wird Ihrem Hauptguthaben gutgeschrieben.

Sie können jeden Plan vorzeitig schließen, allerdings werden die Zinsen in diesem Fall nicht gutgeschrieben. Ein Plan kann Folgendermaßen geschlossen werden:

• Finden Sie auf der Seite Krypto-Lending den Abschnitt „Aktive Pläne“.
• Wählen Sie den Plan aus, den Sie schließen möchten und klicken Sie auf die Schaltfläche "Einzahlung schließen".

Danach wird Ihr Geld wieder dem Hauptguthaben gutgeschrieben.

Wie werden die Zahlungen abgesichert und welche Garantien habe ich, dass ich überhaupt etwas erhalte?

Die Zinssätze werden durch die Mittel aus dem Margenhandel gedeckt. Unsere Arbeit basiert auf der Einhaltung aller Vorschriften. Wir bewahren 96% digitaler Vermögenswerte in Cold Wallets auf und verwenden WAF, um Hackerangriffe zu ermitteln und sie zu blockieren, so dass Ihr Geld auf unserer Börse völlig sicher ist. Außerdem haben wir ein komplexes System zur Sicherheitskontrolle, Überwachung und Vorbeugung von Zwischenfällen entwickelt. Darüber hinaus hat die Börse eine Reihe von Tests zur Cybersicherheit bestanden, die von Dritten durchgeführt wurden. Die von uns erhaltene Punktzahl für Cybersicherheit ist laut der Bewertung von cer.live ist eine der höchsten auf dem Markt.

Welche Planperioden gibt es?

Derzeit gibt es Zeiträume von 10, 20, 30, 90, 180 und 360 Tagen. Die Zinssätze sind für jeden Zeitraum unterschiedlich. Zwei Zeiträume von 180 Tagen entsprechen daher nicht einem Zeitraum von 360 Tagen. Ein längerer Zeitraum wird daher rentabler sein.

Kann ich einen Plan verlängern?

Nein. Wenn Ihr Plan geschlossen wird, erhalten Sie Ihr Guthaben + die Zinsen. Danach können Sie, wenn Sie möchten, den Plan wieder eröffnen.

Kann ich für das gleiche Asset mehrere Pläne eröffnen?

Das ist möglich, allerdings müssen die Planperioden unterschiedlich sein. Sie können zum Beispiel nicht zwei 180-Tage-USDT-Pläne eröffnen. Es ist nur möglich, wenn Sie einen Plan für 180 Tage und den anderen zum Beispiel für 360 Tage eröffnen.

Kann ich einen aktiven Plan aufstocken?

Leider nein. Sie können aber noch einen Plan mit der gleichen Währung und einem anderen Zeitraum eröffnen. Sollten Sie Fragen oder Schwierigkeiten mit Krypto-Lending haben, dann wenden Sie sich ganz einfach an unser Support-Team, indem Sie ein Ticket erstellen oder an support@whitebit.com eine E-Mail senden.

Staking von Kryptowährungen bedeutet, dass man sein Geld in einen Stakingpool anlegt und dafür Belohnungen erhält (fest oder in Form von Zinsen). Ihre Kryptowährung wird Teil des Proof-of-Stake-Prozesses, d. h. sie sorgt für die Verifizierung und den Schutz aller Transaktionen ohne Beteiligung einer Bank oder eines Zahlungsabwicklers und erhält Einnahmen.

Staking von Kryptowährungen befindet sich derzeit noch in der Entwicklungsphase, Sie können aber den Newsletter abonnieren und wir werden Sie darüber benachrichtigen, wenn Staking auf WhiteBIT live geht. So werden Sie als einer der Ersten in Staking investieren können.

A WhiteBIT Code is a free alphanumeric code with the assets packaged in it. It allows you to transfer crypto and national currency to other users and buy & sell crypto on the Bitcoin Global P2P platform. WhiteBIT Codes can be exchanged via partner services. It is a reliable way to transfer funds from anywhere in the world.

To create a WhiteBIT Code on the website go to the Create Code section on the Codes page.

1. Select the currency and indicate the amount for which you want to generate a code.
2. Secure your code with a password and add a description only you will see (optional). Remember or write down your password so as not to lose it.
3. Click “Create” and enter the verification code sent to your e-mail.
4. If you have activated two-factor authentication, you will also need to enter the 2FA code.

Once the code is created, you will be redirected to the page where you can see the information about the code, download a PDF, or go to the code history section. There is also a QR code that can be scanned to activate your WhiteBIT Code.

To create a WhiteBIT Code on the WhiteBIT iOS & Android apps:

1. Press “Create”. Make sure you have a positive balance. If you do, you will see your assets and their balance. You can choose an asset for transferring.
2. Enter the amount to be transferred. Here, you can additionally protect your code with a password and add a description to it. Press “Generate Code”.
3. Confirm the creation of the code by entering the 2FA password and the code that we will send to the WhiteBIT registration e-mail. Click “Confirmation”.

After the confirmation, you will see a QR code and will be able to share information about the code with another user via social networks. Information about generated codes can be found on the “My codes” tab.

Please note that code creation is available only for cryptocurrency.

A WhiteBIT Code can be created only using the funds of the main balance.

After the code activation, the funds will also be credited to your main balance.

Minimum: there is no amount limit for transfers by WhiteBIT Codes (within the allowed number of decimals).

Maximum: maximum amount of funds on your main balance.

No. Please note that the creation of a WhiteBIT Code means transferring only one currency.
1 code = transferring 1 currency

After the code creation, you will receive a confirmation email. After confirming a WhiteBIT code, it will be displayed in the "Created" section on the Codes page as well as in your History, the Codes section.

If you receive a code from another user, you can activate it on the website or WhiteBIT iOS & Android apps.

You can activate a WhiteBIT Code on the website as follows:

1. In the Activate Сode section, enter the code in the appropriate field.
2. If the code is secured with a password, enter it as well.
3. Click “Activate Code”.

Done! You will see a message about the successful activation of the code, indicating the amount for which it was created. You can immediately go to the Main Balance page by clicking the corresponding button.

You can activate a WhiteBIT Code on the WhiteBIT iOS & Android apps as follows:

1. Сlick “Activate” in the Codes section. To read the instructions, click the “!” icon.
2. You can scan the QR code or enter it yourself in the corresponding field.
3. To scan the code, click the scanner icon and point the camera at the code. You can also upload a photo of the QR code from your gallery. The code will automatically appear in the corresponding field.
4. Click “Activate”. Ready! Your code has been successfully activated.

You can pass a code to anyone, but activation of a WhiteBIT code is possible only on the exchange itself or on partner platforms.

• To pass a code to a user of WhiteBIT (or a partner platform), you should copy it. It will be displayed in the Codes section of the Codes page as well as in your History.
You can also use a QR code to copy it or download a PDF file with information about a code.

• If you use mobile app you can find all the information about your codes in "My codes" section; the “All” section provides you with a list of your codes.

You can send a code to another person in any way convenient for you.

The e-mails may have ended up in the Spam folder, so check this section of your e-mail account. You may also have previously unsubscribed from our mailing.

If the e-mails from WhiteBIT are in “Spam”:

1. tick all e-mails from WhiteBIT;
2. mark the e-mails as “Not spam” and “Important";
3. to make sure you continue receiving e-mails from us, add the following addresses to your contacts and safe senders list:

system@whitebit.com to receive technical information about your account activity;
news@whitebit.promo to receive relevant exchange updates;
support@whitebit.com to contact the technical support of the exchange.

If you have any additional questions, please contact our support team via the online chat on the exchange (the "Support" button in the lower right corner) or e-mail us at support@whitebit.com.

Two-factor authentication (2FA) is an additional layer of security for accounts. It ensures that the account owner is the only person who can access it, even if someone knows their password.

Once 2FA is enabled, you will need to enter a six-digit authentication code in addition to your password when logging into your account. This code is generated every 30 seconds in an authenticator app (Google Authenticator or its alternative).

We strongly recommend that all our users enable this security feature to prevent any potential unauthorized access to their accounts. This feature is essential to the security of your assets, so please find the time to enable it soon.

Download the Google Authenticator app or its alternative from Google Play or AppStore. Open the Security tab on your account page and find the Two-Factor Authorization section there.


Scan a QR code via a downloaded app or enter a number manually. Once WhiteBIT appears in the app, enter an authentication code in the "2FA code" box.

Done, you have enabled two-factor authentication and improved the security of your account!

If you lose access to your 2FA authenticator, please, certainly let us know by sending an email to support@whitebit.com.

To enable anti-phishing, open the Security tab on your account page and find the Anti-phishing section there.



Then click the Enable button and enter your random code. Save the changes.

Congratulations, the anti-phishing function is activated! To check how it works, re-log into your account. Now every email from WhiteBIT will contain your anti-phishing code.This way you will be certain that information is from the official website of the exchange.

Yes! Our main work priority is the safety of our customers' personal data and security of their funds.

We use advanced methods and technologies in the security field. We implemented the two-factor authentication (2FA) technology to protect your account, as well as anti-phishing which helps to ensure the reliability of our exchange. We store 96% of the digital assets on cold wallets and use WAF to detect and block hacker attacks. The assets stored on the cold storage are protected with the multisignature access system.

WhiteBIT also has created an insurance fund to protect users’ assets, it is replenished with contributions from transaction fees. The fund currently insured the assets on the WhiteBIT's cold storage under the coverage plan which amounts to 30 million U.S. dollars.

Koinly is a cryptocurrency portfolio tracking and taxation software. With it, you can keep track of your digital assets and related taxes.

You can proceed to the service from the “History” page on WhiteBIT and start signing up. Or you can sign up using the Koinly website.

Yes, you can use an existing Koinly profile. You only need to connect your WhiteBIT wallet to the service and import the data.

There are several options. You can import data from the exchange using an API key or download the CSV report. You can also add transactions one by one through the Koinly web interface.

High risk investment product

1. The value of investments and the returns obtained from them may experience significant upward and downward variations and the entire amount invested may be lost.
2. Investments in early-stage projects involve a high level of risk, so it is necessary to properly understand their business model.
3. The crypto-assets in the scope of the Circular 1/2022, of January 10, of the Spanish National Securities Market Commission (CNMV) are not covered by client protection mechanisms such as the Deposit Guarantee Fund or the Investor Guarantee Fund.
4. The prices of crypto-assets are established without any mechanisms that ensure their correct formation, such as those used in regulated securities markets.
5. Many crypto-assets may lack the liquidity necessary to allow an investment to be unwound without significant losses, since their distribution among investors, both retail and professional, can be very limited.

Technology risks

6. Distributed ledger technologies are still in an early stage of development as many of these networks have been created very recently, so they may not be sufficiently tested and there may be significant failures in their operation and security.
7. The registration of transactions in networks based on distributed ledger technologies is carried out through consensus protocols that may be susceptible to attacks that attempt to modify the register. If they were to be successful there would be no alternative register that backs up the transactions and hence the balances corresponding to the public keys and therefore all the crypto-assets could be lost
8. The anonymity of crypto-assets can make them a target for cyber criminals, since if credentials or private keys are stolen the crypto-assets may be transferred to addresses that make their recovery difficult or impossible.
9. The custody of crypto-assets is a large responsibility since they can be lost in their entirety in the event of theft or loss of private keys. The entities that carry out the custody of the advertised crypto-assets are the WhiteBIT Group companies in accordance with the User Agreement.

Legal risks

10. The acceptance of crypto-assets as a means of exchange is still very limited and there is no obligation to accept them.

11. The service provider is established in a European Union country. When the service provider is not established in a European Union country, the resolution of any conflict could be costly and fall outside the jurisdiction of the Spanish authorities.

12. Users should note that crypto-assets are held by WhiteBIT in custodial digital wallets (“Wallets”). This means that users do not hold the private keys to those Wallets and are consequently not the direct holder of the crypto-assets in those wallets. WhiteBIT owns the private keys of Wallet addresses and ensures the safety of Users' assets, and such private keys are not provided to Users. Users retain all rights to use such crypto-assets and have online access to them through the WhiteBIT Platform, as specified in the User Agreement

This function works for users from Ukraine who have connected to the services of the lifecell mobile operator. Please note: you need to enable two-factor authentication to use the feature.

The ussd menu function allows you to access some options on the WhiteBIT exchange without an Internet connection. You can enable the feature in your account settings. After that, you will have offline access to the following operations:

• balances view;
• transfer of funds;
• quick exchange of assets;
• obtaining an address for a deposit.

After you receive access to your account through the ussd menu and create a PIN code, you can use a special code – *142#. It gives access to a menu where you can see the balance, make a transfer and exchange funds in your wallet.